Privacy Policy

1. Information We Collect

When you contact RihlaEdu, request a consultation, register for a seminar, submit an inquiry, or provide information through our online forms, we may collect information such as:

• Full name
• Email address
• Phone number
• Educational qualification
• Preferred study destination or country
• Intended intake or study plans
• Information you provide in consultation or inquiry forms
• Information related to your education and study-abroad interests

We may also receive technical or campaign-related information associated with your interaction with our advertisements or website, such as campaign, ad, or referral information.

2. How We Use Your Information

We may use the information you provide to:

• Process consultation and seminar registrations
• Respond to your inquiries and requests
• Contact you regarding your submitted request
• Provide education and study-abroad guidance
• Provide information about relevant programs, universities, scholarships, or services
• Manage and improve our lead and client management process
• Understand the effectiveness of our marketing campaigns
• Maintain records necessary for our business operations

3. Lead Generation and Advertising

RihlaEdu may use advertising platforms such as Facebook and Instagram to promote our educational consultancy services, seminars, scholarships, and related opportunities.

If you submit information through a Facebook or Instagram lead form, the information you provide may be transferred to RihlaEdu so that we can process your request and contact you.

We may also receive advertising-related information associated with the lead submission, such as campaign, ad set, advertisement, or platform identifiers, for lead management and campaign measurement.

4. CRM and Service Providers

To manage inquiries, leads, consultations, and client relationships, RihlaEdu may use third-party business and technology services.

For example, information submitted through our forms or advertising campaigns may be processed through our CRM and business management systems, including HubSpot.

We only use such services for legitimate business purposes such as managing leads, communicating with users, maintaining records, and improving our services.

5. Data Sharing

RihlaEdu does not sell your personal information as a product.

We may share or provide access to information with trusted service providers that help us operate our business, including CRM, marketing, communication, website, hosting, analytics, and advertising services.

Information may also be disclosed when necessary to comply with applicable legal requirements, protect our rights, prevent misuse, or maintain the security of our services.

6. Communications

If you submit a consultation request, seminar registration, lead form, or other inquiry, RihlaEdu may contact you using the contact information you provide.

Communications may include confirmation messages, seminar information, consultation follow-ups, educational guidance, and information relevant to your inquiry.

7. Cookies and Website Technologies

Our website may use cookies, pixels, analytics tools, and similar technologies to operate the website, understand website usage, measure marketing performance, and improve user experience.

These technologies may collect information such as browser type, device information, pages visited, referring source, and interactions with our website or advertisements.

8. Data Security

RihlaEdu takes reasonable measures to protect the personal information we handle against unauthorized access, misuse, loss, alteration, or disclosure.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

9. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business records, managing inquiries, and meeting applicable legal or operational requirements.

10. Your Choices

You may contact RihlaEdu if you want to ask about the personal information we hold about you, request correction of inaccurate information, or ask us about the use of your information.

If you no longer wish to receive non-essential communications from us, you may also contact us and request that we stop such communications.

11. Third-Party Links

Our website or communications may contain links to third-party websites or services. RihlaEdu is not responsible for the privacy practices or content of websites operated by third parties.

We encourage you to review the privacy policies of third-party services before providing them with personal information.

12. Children's Privacy

Our services are intended for individuals who are able to make their own educational and service-related decisions. If information relating to a minor is submitted, we encourage the involvement of a parent or legal guardian where appropriate.

13. Changes to This Privacy Policy

RihlaEdu may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices, or applicable requirements.

Any updated version will be published on this page with the revised effective date.